Privacy Policy

Last Updated: January 15, 2025

1. Information We Collect

1.1 Information You Provide Directly

When you use Ornyxavo, you may provide us with the following information:

• Account Information: Username, email address, password, and profile details
• Profile Data: Display name, avatar, bio, and preferences
• Communication Data: Messages, comments, poll responses, and feedback you submit
• Contact Information: Name, email address, phone number when contacting support
• Payment Information: Billing details if purchasing premium features (processed securely by third-party payment processors)

1.2 Information Collected Automatically

We automatically collect certain information when you use our platform:

• Usage Data: Quiz participation, scores, completion rates, time spent, features used
• Device Information: Device type, operating system, browser type, IP address, unique device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies
• Analytics Data: Page views, clicks, navigation patterns, session duration

1.3 Information from Third Parties

We may receive information about you from:

• Social media platforms if you connect your account
• Analytics service providers
• Advertising partners
• Public databases and data providers

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision and Improvement

• Provide, maintain, and improve our trivia gaming platform
• Create and manage your account
• Deliver personalized quiz recommendations
• Track your progress, scores, and achievements
• Generate leaderboards and rankings
• Facilitate community polls and voting
• Optimize platform performance and user experience

2.2 Communication

• Send you service-related notifications and updates
• Respond to your inquiries and support requests
• Send newsletters and promotional materials (with your consent)
• Notify you about new features, quizzes, and community events
• Conduct surveys and gather feedback

2.3 Safety and Security

• Detect, prevent, and address fraud and security issues
• Enforce our Terms & Conditions
• Protect against abuse, spam, and malicious activity
• Verify user identity and prevent unauthorized access

2.4 Analytics and Research

• Analyze usage patterns and trends
• Conduct research to improve our services
• Measure effectiveness of marketing campaigns
• Generate aggregated, anonymized statistics

2.5 Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and prevent legal liability
• Enforce our rights and protect our interests

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Other Users

• Your public profile information (username, avatar, achievements)
• Your scores, rankings, and leaderboard positions
• Your participation in community polls and discussions
• Content you choose to share publicly

3.2 With Service Providers

We share information with third-party service providers who perform services on our behalf:

• Cloud hosting and storage providers
• Analytics and data analysis services
• Payment processing services
• Email and communication platforms
• Customer support tools
• Marketing and advertising partners

3.3 For Legal Reasons

We may disclose your information if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations, court orders, or government requests
• Protect and defend our rights or property
• Prevent or investigate potential wrongdoing
• Protect the safety of users or the public

3.4 Business Transfers

If Ornyxavo is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

4.1 Types of Cookies We Use

• Essential Cookies: Required for platform functionality (login, security, preferences)
• Performance Cookies: Help us understand how users interact with our platform
• Functionality Cookies: Remember your choices and provide enhanced features
• Advertising Cookies: Deliver relevant advertisements and measure campaign effectiveness

4.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality. You can also use our cookie consent tool to customize your preferences.

4.3 Third-Party Tracking

We use third-party analytics services (Google Analytics, Facebook Pixel) that may track your activity across different websites and platforms.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or legitimate business purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

6.2 Correction and Update

• Correct inaccurate personal information
• Update outdated information

6.3 Deletion

• Request deletion of your personal information
• Delete your account and associated data

6.4 Objection and Restriction

• Object to certain data processing activities
• Restrict how we use your information

6.5 Marketing Communications

• Opt-out of marketing emails via unsubscribe link
• Manage notification preferences in account settings

6.6 Withdraw Consent

• Withdraw consent for data processing at any time
• Note: This does not affect the lawfulness of processing based on consent before withdrawal

To exercise these rights, contact us at: [email protected]

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Ornyxavo is not intended for children under 13 years of age (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

10. Third-Party Links and Services

Our platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting a notice on our platform
• Sending an email notification
• Updating the "Last Updated" date

Your continued use of Ornyxavo after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Information

13. Additional Information for Specific Jurisdictions

13.1 European Economic Area (EEA) Users

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority.

13.2 California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information.

13.3 Other Jurisdictions

We comply with applicable data protection laws in all jurisdictions where we operate. If you have questions about your specific rights, please contact us.